FAQ

Your order is processed and then carefully packaged with cushion styrofoam and strong corrugated outer packaging to keep your item safe. After this your order is then shipped.
Please allow 1-2 business days for your order to ship out. Once your order is shipped out, you will receive a tracking number. Please allow 3-5 business days to receive your order.
All hoverboards are eligible for a return for up to 30 days after receiving your order as long as it is returned in the same condition it was received in. This includes all the wires, chargers, instructions, and packaging material. There will be a 15% restock fee applied to returns.
Malfunctions or defects of the electronics on the hoverboard are covered for up to 6 months by the manufacturer. Warranty starts on the day you receive your hoverboard. All claims can be sent to info@sxchoverboard.com What can void the warranty? Self inflicted damage to the body of the hoverboard, water damage, impacts or crashes, opening up the hoverboard or any alterations will void the warranty.
We use the latest encryption technology to keep all of your info safe. Additionally, our website is security tested daily and is equipped with SSL protection. SXC Hoverboard does not store any credit card numbers so there is no need to worry about data breaches.